Frequently Asked Questions
Everything you need to know about your Nothingprojector experience, from shipping to technical support.
What is the estimated shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location, while expedited shipping options are available at checkout for faster delivery.
Do you offer a warranty on your projectors and screens?
Yes, all Nothingprojector hardware comes with a 1-year limited warranty that covers manufacturing defects. We also offer extended protection plans for additional peace of mind.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for most items. To be eligible for a refund, products must be in their original packaging and in like-new condition. Please contact our support team to initiate a return authorization.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I choose the right ALR screen for my projector?
Choosing the right Ambient Light Rejection (ALR) screen depends on your projector's throw ratio and your room's lighting conditions. We recommend checking our 'Screen Selection Guide' or contacting our experts for a personalized recommendation.
Do you ship internationally?
Yes, Nothingprojector ships to many countries worldwide. Shipping costs and import duties vary by destination and are calculated during the checkout process.